1. Introduction
At Upclass ("we", "our", or "us"), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our Upclass Meet service.
Please read this privacy policy carefully. If you do not agree with the terms of
this privacy policy, please do not access the service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Company name, email address, and contact details for API customers
- Display Names: Names entered by meeting participants (optional)
- Chat Messages: Messages sent during meetings (stored temporarily during the session)
2.2 Information Collected Automatically
- Log Data: IP address, browser type, operating system, access times
- Meeting Metadata: Meeting creation time, duration, participant count
- Usage Data: API usage statistics and meeting analytics
2.3 Information We Do NOT Collect
- Video/Audio Content: We do not record, store, or have access to video or audio streams. All media is transmitted peer-to-peer.
- Screen Share Content: We do not capture or store screen sharing content
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Meeting metadata is retained for 90 days after a meeting ends. Chat messages are
deleted when all participants leave the meeting. Account information is retained
until account deletion is requested.
5. Information Sharing
We do not sell your personal information. We may share your information:
- With Service Providers: Third parties that help us operate our service (hosting, analytics)
- For Legal Reasons: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
6. Security
We implement appropriate technical and organizational measures to protect your
information, including:
- End-to-end encryption for all video/audio streams (WebRTC DTLS-SRTP)
- TLS encryption for all API communications
- Secure API key authentication
- Regular security audits and updates
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
To exercise these rights, contact us at privacy@upclass.ai.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly
collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside
your country. We take appropriate measures to ensure your data is protected in
accordance with this Privacy Policy.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page and updating the
"Last updated" date.